Contact Rutinea Support.
Having Trouble Accessing Your Account?
If you’re experiencing technical issues with the Rutinea online platform such as login problems, errors loading your lessons or issues with your subscription our support team is here to help. Please use the form below only for technical or access-related problems.
Before contacting us
To speed things up, make sure you have tried the following steps before submitting the form:
• Refresh your browser
• Try accessing from a different device
• Check your internet connection
• Log out and log back in
• Update your browser to the latest version
If the issue continues, we’ll be happy to help.
This form is not for academic questions
Please note that this contact form is not for academic questions, such as grammar doubts, explanations, study advice, exercises, or Spanish-related queries.
Rutinea is designed so you can resolve those questions directly through the platform with the lessons, videos, and practice tools.
Our team can only assist you with technical support and access issues.
Technical Support Form.
Tell us what’s going on
Please describe your issue in as much detail as possible. This helps our team resolve your problem faster.
Response Time.
We aim to respond within 24–48 hours (Monday to Friday). If your message is sent over the weekend, we will get back to you as soon as possible on the next working day.
